Dr Ernest A. Rider, DDS

3535 Randolph Road #206R,

Charlotte, NC 28211

(704) 366-8936



Initial Visit and Thorough Evaluation

Do you charge for an initial visit?

There is no charge for your first visit. As a courtesy to you and your dentist, we always discuss the benefits
of our orthodontic philosophy and our rationale for the specific treatment for each patient's orthodontic needs.  
“We are not a one-size-fits-all orthodontic office”!
There will be a charge for diagnostic records in those instances requiring a more in-depth study of the
patient’s problem.

At what age do you recommend seeing new patients in your office?

Although the American Association of Orthodontists suggests age seven as the recommended age (www.braces.com), in Dr Rider’s experience it is more important that young children be seen at age
three or four for a screening exam and parent counseling, designed to help their child develop habits
that promote good health.

Why do you evaluate patients this young?

The purpose of early screening is to inform and counsel parents regarding health issues that effect good facial development. Most 3-4-year-old children have the capacity to listen and learn good habits with parental reinforcement. We want parents to be informed and understand the benefits of helping their child develop good
lifelong health habits. Many parents can benefit from our knowledge and experience of those factors that promote good dentofacial growth.
A small percentage of children may require a more comprehensive evaluation of some untoward factors affecting their facial development and need special treatment at this time. Parents are encouraged to ask questions and expect satisfactory answers.

How long will the first visit take?

Initial screening visit 30minutes.
A more comprehensive screening may take up to one hour.

Do you accept out of town transfers?

Yes, we do. We treat transfer patients from another city just like a new patient. We take complete diagnostic records to demonstrate the patient’s current status and propose a treatment plan to complete the work already
in process. As a courtesy to these patients, we charge a monthly fee until treatment is complete with an additional charge for the retention phase.

Do you provide orthodontic treatment for adults?

We have many adult patients who have seen the value in having straight beautiful teeth and elected to finally
invest their time and money and cannot understand why it took them so long to make the decision.

What is the difference between an orthodontist and a general dentist?

A general dentist is a graduate of a four-year dental school and practices general dentistry, whereas
an orthodontist is a dentist who limits his/her practice to orthodontics alone by virtue of two to three years
of additional fultime graduate training in orthodontics, specializing in orthodontic treatment for adults and 
children and a qualified member of the American Association of Orthodontists (AAO).  Dr. Rider is Board
Certified by the AAO and a longtime member of the prestigious College of the American Board of
Orthodontists.  His education, experience and expertise are unmatched in the Charlotte area.  

Can I make all my appointments after school?

We strive to work with your schedule and accommodate your family and work needs as best we can, given all parents want their children not to miss school. However, some orthodontic procedures require extended time
and need to be scheduled between 7AM and 3PM.

Types of treatment:

Orthopedic skeletal reconstructive orthodontics: Phase 1 treatment

This form of treatment is often required in cases of jaw deformities in young children born with cleft lip/cleft palate, and other congenital deformities as well as narrow upper jaw, severe underbites and overbites where function, esthetics or psychological concerns are identified. This is skeletal treatment using the dentition as the vehicle for correction in preparation for corrective orthodontic treatment later.

What is conventional orthodontic treatment?

This is traditional braces orthodontics and usually begins when the last baby teeth are falling out and continues
until the second molars are aligned. Treatment lasts from one to three years depending on the difficulty of the problem and patient cooperation.

Do you see patients for emergencies?

Yes, clinicians are on call 24 hours a day, 7 days a week, even during the holidays to be available to you for
any emergency visit.

Can we make payments?

Yes.  Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for necessary services over a period of time that usually coincides with your treatment plan.

How do you handle insurance?

After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients
to understand that if coverage ceases or changes, the patient is still responsible for the agreed upon fee.

Do you take American Express, Master Card, Visa and/or Discover?

Yes, we accept these four major credit cards.

Do you charge interest?

No, we do not.

Do you give family discounts?

We have special programs and fees for multiple patients from the same family.

Moving of teeth (Mechanics)
I need to be pre-medicated for the dentist. Do I need to take my medicine
for the orthodontist?


How long do braces take?

Complete treatment can usually be accomplished in within 18-36 months. Sometimes, this active movement
is divided into two or more periods of time (Phase I and Phase II) with a rest of 6 to 18 months in between.
(See phase 1 and 2 treatment above).

How do braces work?

Quite simply, crooked teeth are gradually moved into desired positions by taking shaped wires and attaching
them to brackets on the teeth. Brackets do not move teeth, our gentle memory wires effectively move the teeth
into a straight arch shape over time and with several archwire adjustments throughout treatment.

Do retainers need to be worn after braces?

Yes, retainers are worn fulltime for about 6 months, followed by nighttime wear indefinitely.

Why do teeth get crooked after wearing braces or aligners?

Teeth move throughout life whether you have worn braces or not.  It is part of the natural aging process.
This is why retainer wear is recommended indefinitely to maintain your orthodontic results over your lifetime.

Wisdom teeth (Third Molars)
Do wisdom teeth cause teeth to get crooked?

Research has shown this not to be true.

Why do wisdom teeth need to be removed?

Wisdom teeth do not cause crooked teeth but they can cause gum problems, swelling if impacted and trap food below the gum tissue causing infection. It is much nicer to plan for their removal rather than have them removed under emergency conditions.

When is a good time to have wisdom teeth removed?

The best time according to oral surgeons is when approximately 2/3 or so of the root is formed. Some time after age 16 or 18 seems to be the average.

Temporomandibular Joint Disorders (TMJ and TMD)
Can braces or orthodontic treatment treat cause TMJ problems?

Scientific literature has documented that there is not a direct link between orthodontic treatment or occlusion
and TMJ. Problems with TMJ can be present or absent in the presence of all types of good and bad bites.

Health Impact
What are the health benefits of wearing braces?

Orthodontics helps to improve the comfort of the bite, makes it easier to brush and floss your teeth for good
dental health and many times helps to balance the facial musculature. The positive self-esteem benefits are immeasurable.

How do enlarged adenoids and allergies affect braces?

Mouth breathing, as a result of enlarged adenoids or tonsils or allergies, may cause your upper and lower jaws
to grow apart and elongate facial form during growth, resulting in crowding and often narrow arches. Evaluating
for these conditions early on is optimal for best patient care.

How does a tongue thrust or low tongue posture affect braces?

The effects are similar to enlarged adenoids. Plus, the pressure on front teeth from the tongue thrusting can aggravate protrusion and spacing.

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3535 Randolph Road #206R, Charlotte, NC 28211   |   (704) 366-8936

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